Vijaya Bank — wrongly my allotted shares credited to other account by bank manager mistake

Address:Thane, Maharashtra, 421302
Website:rbi,karvy,fiance ministry

I bid with application no. 80031434 sbilife insurance and application no. 80064500 icicilombard from my bank vijaya bank bhiwandi account no. [protected] named nisha goyal. 2 times amt. Debited in my saving account for shares allotment but i don't receive any shares in my dp id [protected]. I check online status of these applications that shares transfer to other nisha goyal dp id. In[protected]. I already talk with this person and tell all things but she says that company registrar mail me i give return to registrar after that registrar transfer proper demat account. So please solve my problem i attached both applications forms. Other nisha goyals mail id is [protected]@yahoo.co.in.
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I have attempted 3 times wrong transaction password and i have received a msg from website to contact yo bank first. So please suggest me how long it will take to reset my password.

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