VIP — vip bag zip and lock broken/ damaged

Address:Jhansi, Uttar Pradesh, 284003

I have purchased vip bag, model no. Verve cp 65,

Serial no. Hg[protected] on date 10-08-15 from csd canteen jhansi.

Zip and lock of this bag has been damaged (Photo enclosed) kindly advise to replace/repair the same.

Presently i am residing on following address in jhansi (Up).

Address

823-b railway officer colony,
Near drm office jhansi, up 284003.

Contact no. [protected], [protected]
+1 photos
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The trolley bag's handle is damaged and under the 5 year world wide warranty I am supposed to get a repair but they are just beating around the buch and not getting to the point

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    Contact Information

    Jhansi
    Uttar Pradesh
    India
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