Viral Deal — arc handy portable air conditioner - damaged product received

I have ordered and received the order no vds 32961
But the item is damaged on arrival.

Please give a replacement or refund
Shipping address
Dr ramprakash d
[protected]
Veterinary hospital
Kempimajalu
574241 uppinangadi ka
India

Billing address
Dr ramprakash d
[protected]
Veterinary hospital
Kempimajalu
574241 uppinangadi ka
India