[Resolved]  Visas Avenue — visa process failure

Find below my grievance to refund my amount.

Forwarded message —
From: srikumar
To: hema ; [protected]@visasavenue.com
Sent: wednesday, 26 february, 2020, 09:01:44 am gmt+4
Subject: re: germany job seeker visa — visas avenue

Till payment you were harassing me to do the payment, once received payment then you all disappear from the context.

I never expect visa avenue will do such an illegal way of collecting money from an indian citizen.

I lost faith, arrange to refund my amount which i paid.

I have to seek govt. Authorities for the same


On thursday, 5 december, 2019, 01:49:27 pm gmt+4, hema wrote:

Thank you sir. I'm sending your details for the service agreement. Once the agreement comes i will call you for further details.

For any queries, please feel free to contact us.


On thu, dec 5, 2019 at 3:16 pm srikumar wrote:
Find below payment details and my address.

After sending the agreement provide tracking no.

Thank you for shopping with us! Your transaction with visas avenue private limited was successful.
Order amount rs 47200.00
Payment id [protected]
Merchant order id [protected]
Order date & time december[protected]:12:38 pm
Phone number [protected]
Customer name srikumar n
Mailing address hyderabad
Email address [protected]@yahoo.co.in
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Mar 2, 2020
Complaint marked as Resolved 
Thank you Visa avenue team for such a prompt response due to misunderstanding both of us things were delayed. The team called me today in the morning then I realized, My service receipt and agreement shared to me within 24 hr of payment made, Due to my busy schedule I couldn't check my email, With Hema tried to call back at the part of follow up, But I could not pick up call because of my personnel engagement, with my heartfelt. Thanks for visa avenue for the prompt response.I apologize for the same. My issue has been resolved.
Visas Avenue customer support has been notified about the posted complaint.
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