Vistara — Airline booking

Team,
I have gone through so much trouble since yesterday because of you guys, my amount of 41797 INR is deducted by air Vistara - via hdfc netbanking. The booking ID provided yesterday on calling customer care was QNPD89 . They told me I will receive a ticket in 1 hour and its been 18 hours, now i contacted them again and they said unfortunately it got cancelled as they didn't received the payment, when i gave transaction ID they said they received the payment, but it was late as some trouble happened, so we cancelled it and we will refund in 24-48 hours. Also I checked with bank they said payment was successful via same payment gateway at air vistara site.
Please let me know when you will refund my payment, you have money still you can't book my ticket. Give my money back and also i want ticket with same payment.
WHY YOUR EXECUTIVES ARE LYING IF YOU CAN'T BOOK TICKET. AND THIS IS HAPPENING I AM EVEN A CLUB MEMBER.
PLEASE PROVIDE ME SOLUTION AS SOON AS POSSIBLE AND REFUND MY MONEY BACK SO I CAN BOOK FLIGHT AGAIN, I DON'T HAVE MUCH MONEY AND YOU GUYS ALREADY TOOK MONEY FROM ME ONLINE AND NOT EVEN BOOKED MY TICKET. BY THIS DAY PRICE ALREADY ROSE NOW.
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    Vistara Phone
    +91 92 8922 8888
    Vistara Address
    Jeevan Bharti Tower-1,10th floor,124 Connaught Circus, New Delhi, Delhi, India - 110001
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