Vistara Airlines — baggage delayed in transit

Address:

Mumbai City, Maharashtra

I was traveling on 29 feb 2020 on vistara pnr pmfo8i, that's bom-vns via delhi, i have one checked baggage with me
When i arrived at varanasi airport, my baggage was not available so i contacted one of vistara staff and he helped me that baggage is not arrived from delhi due to some technical issues.
He helped me to fill some form and told me that he will informed accordingly.
He called me with in two hours that your baggage is arrived and you are free to collect it any time.
My place from varanasi aiport is approximately 90 km, so i request him that if possible please send it to my place and he said it my problem that's why vistara is not responsible for sending it to your place.

So please let me know if baggage is delayed from vistara how come it's my problem.

Thanks to vistara for letting to know me thats if baggage is delayed it's passenger problem