Vistara Airlines — cancellation/call center service

Website:Vistara

It is a substantiated service. I had to cancel a ticket whic was booked for rs4278 and they said only 600rs will be refunded. 3663 rs will be lost and for cancellation i had to call their customer care number [protected]. I waited for 35mins over the phone to get connected with an executive and she sounded like blaming on me for cancellation. She sounded rude and said n really pathetic service, i really advise all of you not to opt their service. I disconnected the first call and dialed again to cancel the ticket..

It happened on 21/09/2017
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vistara
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    290
    Pending
    0
    Resolved
    8
    Vistara Phone
    +91 92 8922 8888
    Vistara Address
    Jeevan Bharti Tower-1,10th floor,124 Connaught Circus, New Delhi, Delhi, India - 110001
    View all Vistara contact information