Vistara Airlines — Could not board even after reaching airport before 45 mins

They didn't​ allow me to board the flight from DEL to BLR UK-811, 17th April 2017 even though I was in the airport 45 minutes prior to the departure time. They wasted my time first and after few minutes of arguments said that I am late and gates are already closed. I am a frequent flyer and this has never happened to me as other airlines never do this.. Horrible experience..I am never going to fly with you #Vistara and will post my complaint on all social networking media asking everyone not to choose your services as your keep such staff who do not care about anyone's urgency or anything but just their arrogance and stubbornness!
I thought you would be a nice option to travel as you hold nice figure in market but didn't know that you keep such staff in your family too!! To hell with you and your services. You lost an honest customer. Wish you all the best..
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vistara
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    290
    Pending
    0
    Resolved
    8
    Vistara Phone
    +91 92 8922 8888
    Vistara Address
    Jeevan Bharti Tower-1,10th floor,124 Connaught Circus, New Delhi, Delhi, India - 110001
    View all Vistara contact information