Vistara Airlines — didn't get my complimentary hot meals

Pnr : o5bz6m

I was not offered my complimentary hot meals during my flight from hyderabad to new delhi on july 24, 2019.

I contacted vistara customer care and they gave me the service number as tct[protected] but i didn't get the correct response as they told me that the cabin crew has offered the meal to every passenger. Then why they didn't offer to me?