Vistara Airlines — Disrespecting senior citizens

Address:	400026
Website:	Vistara airlines

I am travelling from Mumbai to Delhi on flight number UK960, with my grand parents who are both senior citizens. Due to health issues they are unable to carry any hand luggage; we very kindly requested the senior management at the Mumbai airport (Sahil and Vineet, and Christy) to let them check in their hand carry, but clearly they had no respect for the fact that that my grand parents are senior citizens. Even worse, they just said that they (Vistara) don't care whether one is a senior citizen. We have never seen such unempathetic staff!
Never fly Vistara! Never let your parents fly Vistara!