Vistara Airlines — no refund any single rupee

Address:	New Delhi, Delhi, 110020
Website:	[email protected]

I missed my flight from delhi to mumbai, sept 27, 2017 trip id[protected], pnr no is kzm4sq. I was late due to heavy traffic on the way, when i arrived, i found one long queue. I have contact to the counter and show him the ticket but they said your flight uk933 have already take off. I asked for other option but they refused. They did not book my ticket other flight & not refund any single rupee to me. Therefore request you kindly refund the payment as per rule.