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Vistara Complaints & Reviews

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Last updated Apr 2, 2024
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Vistara reviews & complaints page 13

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C
Chakshu Singh
from Noida, Uttar Pradesh
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not getting details of boarding pass and terminal details

I m extremely disappointed by the services of vistara airlines. I’m flying from new delhi to hyderabad on 4th june unfortunately terminal is not mentioned in my e ticket and i have written the mail regarding the same which i haven’t got a reply. Yesterday also i’ve checked in online and the boarding pass is not sent to my mail. Ihave no idea about my flight which is really disappointing....
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S
Sony 1974
from Hyderabad, Telangana
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flight no uk 966 is delayed by 5 hrs

Address:Ahmedabad, Gujarat
Website:Www. Vistara air lines

They are not providing the correct region for delay. Every 1 hrs next massage that flight is delayed 1 hrs more. Now at 23.34 they are replying us that no cure member is available for flight so they are calling the crew member from mumbai and we have to wait further 2 hrs more. We do not that this time they are confirming us correct information or still they are tell us lie. Situation is very worst at airport no water is avilable to drink...
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S
SnehaYa10987472
from Bengaluru, Karnataka
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booking not done but money deducted from my account

Hi,
This is regarding my booking i made through my hdfc debit card on 8th may 2018 for a flight 816 vistara. The flight is from bengaluru to delhi.
I made payment of rs.12507 through my debit account, however the flight was not booked and the money was deducted from account. The payment was done through net banking. And i have all the supporting documents and transaction ids.
When contacted the customer care, they...
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A
Ashok kumar suryawanshi
from Ahmedabad, Gujarat
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my baggage is not delivered

Respected vistara team,
Today fist time i take the fight with my family we are four person travail with flight no uk 959 delhi to ahmedabad we have 6 bag apart from 6 we got 5 bag and one back is not comei wait 40 min on balt after that i asked vistara people but they is saying your bag struck in 4 in new delhi and they informed me regarding this but they are saying lie. No one informed me. Now i am waiting airport almost 1:30min...
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M
manp9816
from Solan, Himachal Pradesh
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refund not transferred in 2 months

Address:173206
Website:vistara airlines

Hello
I m manpreet from 14gtc subathu, i booked a tickets of my recruits on 7th jan 2018 booking ref no.[protected] or[protected] but ur flight has reshedule. I did not received any message, mail etc of regarding flight timings. My 6 passenger has reached delhi airport on timing but flight has gone on 10:25. Your airline members cancelled their tickets on airport (Rp/swi1g/swi1gab7vk0/62k7/1436390 or rp/swi1g/swi1gah1wdu/62k7/1436390...
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S
SUPRABHAT BEN
from Delhi, Delhi
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theft in boarding gate at kolkata airport

Address:Kolkata, West Bengal

I would like to draw your attention over a theft which happened on 03/03/2018 near boarding gate no.20 in Kolkata Airport between 1900 hrs & 1920 hrs.I was travelling with my baby(1yr old), wife & mother. My baby was wearing a silver bangle adjustable one in both hands & its there in his hands all the time, as we reached the boarding gate 20 after security checking, my wife went & mother went to wash room after they came back I went to wash...
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R
rhlshlt
from Noida, Uttar Pradesh
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fail to generate ticket

Address:New Delhi, Delhi

Complaint no. Tct[protected]

You deduct my amount but cannot book my ticket.
I got mail from your side (Ccavenue) for the ticket amount you have received but your costumer guys says we don't receive your amount.
When you get my ticket amount in your record then also you are not booking my ticket.
The problem is on your system still you are not helping to book my ticket.
You are assuring to refund...
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B
Bill Bootle
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see below

I am really running out of patience!!!
Your charter informs me that you will respond to me within 72 hours!
You have not.
Please now respond or let me know your escalation procedures.
In particular, please let me have details of where and on whom i serve legal notice for recovery of my money.
Regards
William bootle

From: bill bootle
Sent: 16 january 2018 14:03
To: '[protected]@airvistara.com'...
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My air tkt on vistara had been cancelled without my knowledge. Ref my previous complain on this regard. As per air line, tkt had been cancelled through web. But they are unable to provide source of cancellation, on which id this request was generated. It only the air line who cancelled the tkt to benefit some of the near dear harassing one of the innocent passenger. Please verify and monitory loss to the customer should considered....
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M
Mataki
from Surat, Gujarat
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flight delayed for 3 hrs totally harassment.

Address:140603

I have to take flight from ahmedabad to delhi flight no. Uk0946. Flight delayed for 3 hrs which i know after reached at airport and my wife and 2years old baby get flight from airindia on same date& time (20/01/18) and they will be reached at delhi on time and i will meet them after 3 hrs. I feel very disaponitment and fully herrasment from vistara airlines. I want my money back and never suggest anyone to take vistara flight. My baby is...
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K
karan S malhotra
from Nawanshahr, Punjab
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torn bag received from belt no 2 (ahmedabad - delhi)

Website:vistara website

Dear Sir,
Yesterday i traveled from Ahmedabad to delhi at 20:20 pm in UK 966, i put my bag in Luggage at ahmedabad Airport in good condition, but when i received my bag from Belt no 2 at IGIA(indira gandhi international airport delhi at T3, it was in pathetic condition one side was torn like anything, now bag is not in usable condition, it is not expected from your prestigious Airline, i was in hurry as flight reached late by 25...
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K
karan S malhotra
from Nawanshahr, Punjab
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torn bag received from belt no 2 (ahmedabad - delhi)

Address:Mumbai City, Maharashtra
Website:Vistara

Ear sir,
Yesterday i traveled from ahmedabad to delhi at 20:20 pm in uk 966, i put my bag in luggage at ahmedabad airport in good condition, but when i received my bag from belt no 2 at igia (Indira gandhi international airport delhi at t3, it was in pathetic condition one side was torn like anything, now bag is not in usable condition, it is not expected from your prestigious airline, i was in hurry as flight reached late by 25...
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P
prasanna ku samal
from Kolkata, West Bengal
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cancellation of vistara flight ticket without customer knowledge

Sir/Mam,
I booked flight ticket from Srinagar to Nagpur via Delhi on Dt. 09.12.2017 through VISTARA (PNR No. WEOZWA) from Srinagar to Delhi on dt 30.12.2017 and then connecting Air India (PNR No. ZoGF2) from Delhi to Nagpur on dt 31.12.2017 early morning. As per flight schedule i reached the Srinagar airport in time and clear my security check at VISTARA. But i am denied for boarding pass as my ticket was found cancelled. it was...
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S
smridhi
from Amritsar, Punjab
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inconvenience caused

Hi team,

My pnr number is pnr:q7rs58
I am quite disappointed with your services. I had my flight on 1jan at 12:45 am. Due to some weather conditions i could not reach early. I addressed the counter around 12:15 am. Although web-check in was done from my end. Still they didn't allow the boarding. I think taking weather conditions into consideration they can allow the passenger to board that time. There was quite dense...
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B
Benoice Edogawa
from Bengaluru, Karnataka
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no booking of ticket even after the amount from account has been deducted

Through airvistara web portal, i booked a ticket from ranchi to bengaluru for dated 08.01.2018 in the name of karan surya. I made my payment using paytm wallet. My bank account as well as paytm account is debited for rs. 5739- but the ticket didn't got booked. I got a mail from [protected]@ccavenue.com
Suggesting me to contact airvistara directly. Details of order mentioned in the mail are as under:

Order number : [protected]...
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L
lotuseyen
from Erode, Tamil Nadu
Jun 29, 2023
This thread was updated on Jun 29, 2023
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issue fake call letter and asking for security money for deposit

Address:642154

I received a text message from vm-notice about
Interview date dear applicant your resume has been selected for an interview in vistara airlines ltd. To apply download your file from here -
https://www. goo. Gl/fiwdbu

I download and see

It was totally fraud and online cheating money making spammers.

I already cheated by one of those people by paying of amount rs.12500/- for spicejet...
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S
suniar
from Bareilly, Uttar Pradesh
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no refund any single rupee

Address:New Delhi, Delhi, 110020
Website:[email protected]

I missed my flight from delhi to mumbai, sept 27, 2017 trip id[protected], pnr no is kzm4sq. I was late due to heavy traffic on the way, when i arrived, i found one long queue. I have contact to the counter and show him the ticket but they said your flight uk933 have already take off. I asked for other option but they refused. They did not book my ticket other flight & not refund any single rupee to me. Therefore request you kindly refund...
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S
sushil mangal
from New Delhi, Delhi
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regarding non issuance of air ticket purchase receipt

Address:New Delhi, Delhi, 110058
Website:vistara

Hi, recently i had purchased air tickets for delhi - ranchi and ranchi - delhi for travel on 7th november, 2017 pnr no. Tcmldf in the name of sushil kumar mangal,

The dealing by air line staff and journey was more than pleasant and i thank for the nice services rendered.

I being a corporate employee of ntpc limited needs the invoice or receipts etc for the payments made in the purchase of these tickets. As...
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M
made in china
from Delhi, Delhi
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stopped from boarding and squeezed extra money for tickets

Address:Ghaziabad, Uttar Pradesh, 201014

Checked online for vistara flight uk977 delhi mumbai on 20th oct. Arrived on said time as per online checkin boarding pass. When tried to checkin luggage i was asked to half my baggage and rest take as hand luggage as there luggage quotr seemed to be over limit. Some more staff pooled in sweet talked delayed me at the airport and then suddenly asked me to board next flight with the baggage also forced me to pay 2000 inr. All was done in the...
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A
Akshit Dhall
from Delhi, Delhi
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in flight experience

I was travelling by uk738 from guwahati to delhi on 11 october 2017 and virender sehwag was also travelling in the same flight. As i was in the economy class and sehwag was in the business class i asked almost all the air hostesses in my flight to get me his autograph as this was once in a lifetime opportuniy. Despite me asking them again and again they just told me that he was sleeping everytime. I was thoroughly disappointed as i just wanted...
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