Any airlines in the world do not charge a change fee when a customer is little late for checking. It may happened due to an accident on a road, road traffic or a delay in security check. Even if it’s a genuine problem and I purchased a Flexi ticket which has no change fee, the manger asked me Rs. 2625 for getting me to the next flight.
This policy is harassing customers and not respecting international travelers.
Was this information helpful?
No (0)
Yes (0)
Vistara customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment