My travel details are as under;
My Airvistara PNR No. W3DRAH Booking date- 26.10.2022
My Ticket No. 228-[protected] – BOM- MALE – DOJ – 3.11.2022
Bag Tag No. 0 228 UK 248913 dt. 3.11.2022
Flight No. UK-271 Departure 11.30 a.m. on 3.11.22 from BOM
Brief particulars:
I handed over my bag to Vistara Airlines on 3.11.2022 around 7.35 a.m at their ticket counter.
After I boarded aircraft, Airvistara staff ( Mr. Phalgun and Mr. Dylyn) came in aircraft at 11.25 a.m. and informed me that some objectionable electronic item(power bank) is found in my bag. - this Power Bank was kept in Manual Diary and was detachable from the Diary.
Since bag contained objectionable item, my bag can not be loaded in the aircraft.
However, they suggested that their staff can take out objectionable item from the bag and the bag will be sent by the next flight( as present flight can not be delayed to pull out the item from the bag). Accordingly, I had authorized Airvistara staff to open the Bag and remove the Power Bank .
When I received my Bag ( thanks for the same) next day on 4.11.2022 at Male Airport – I found Power Bank and Manual Diary were missing. It seems inadvertently they did not detach power bank from the Manual diary and removed Powerbank + Manual Diary from the Bag. Even my daughter hemal bhavsar from her email id -( bhavsar.[protected]@yahoo.co.in)emailed to you immediately on 5.11.2022 which remained un responded till date. ( almost 7 days passed)
While I contacted Lost and Found Property Department they told me to contact respective Airlines - Airvistara - since it is checked in baggage.
I would therefore request you to look in to it and return the Manual Diary which is non-electronic item.
My mobile number is – [protected] /[protected]
Once you find it, please inform me. I or my authorized person will collect the same.
Thanking you,
BHAVNA BHAVSAR
[protected] / [protected]
Above is sent by email to your [protected]@airvistara.com - system generated email says it will be replied within 24 hrs. but my email of 5th november and telephone calls not responded. Ref. No. TCT[protected] and 14505214
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