Vistara — Thuggish Goons working at Check In counter of Air Vistara | |
I was with my wife and child and put in the Special Queue of Air Vistara check in. The queue is reserved for people with infants and old folks. However, Air Vistara was least bothered about keeping the sanctity of the queue intact, anyone was joining the queue and sone were even clogging it by getting their complaints resolved. The Vistara ground staff was least bothered about guiding this traffic to appropriate channel. In fact one of the Vistara lady was hawking their membership program shamelessly without doing an iota to help the passengers. I complained about this but nothing got done. Eventually when I reached the window - I complained to a guy called Mohamed Shahrukh. This uncouth discourteous goin shouted back at me to the effect my child got scared and thought I was getting arrested. The other Air Vistara goons stood by like this was a normal and correct behavior.Not one person tried to correct this Air Vistara thug. I complained to the manager of this Mohamed Shahrukh but she was least bothered. All around a pathetic experience with Vistara and I have ensured that they are banned in my household and we do not book with them ever again. Was this information helpful? | |
Vistara customer support has been notified about the posted complaint. | |
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