Vistara — Worst helpline

Address:

Pune

Since 200721 was trying to change dates of travel from Srinagar to pune due to medical emergency but was not able to as everytime i called to helpline for days they would ask me to wait to connect with supervisor and would keep me waiting for 15 mins and then disconnect the call. This happened at least 20 times in 3 days.
They dont reply to mail with medical documents sent as asked by them.
Pathetic airline and worst service
People should avoid this airline in especially the critical time like these.