Vivanta Vacation Club — The Unprofessional and Fraud Company

Address:	Vivanta Vacation Club
Website:	vivantahospitality.com

I have already written the complaint against "Vivanta Vacation Club", in Dec2021. But still no action being taken. This company has spoiled the image of brand "Vivanta". They are totally unable to provide services, for which they are taking money. I have paid them Rs.160000/- of membership fee and Rs.10620/- as Annual fee. And in return they have provided me only 2 nights in Ramada Amritsar, in a very tiny room. They have no good options at any destination, as they showed and promised while selling the membership. The customer staff is so rude and unprofessional. They do not reply the mails and disconnect the phone in between. I'm feeling totally helpless, how to contact with any senior and responsible member of the company. Either they return my full money or I have no option left to move to "Consumer Forum" against them.
Kindly try to resolve my issue at the earliest.