Viveks India — ac installation and service

Address:

Chennai, Tamil Nadu

I purchased and AC from viveks and they promised to install next day. They came in the night next day and finished only by midnight. From the next day, loud noise from outdoor unit. Called cust care, they gave excuses that technician not answering and asking me to adjust. Terrible customer care and service. They made a big hole and broke the window beading without informing also. Cust care scheduled a technician to come at 3 pm. I called back at 4.30pm, and I was given excuse that they are doing another installation and will come and asked me to wait. They promised to call back but no one called yet. No respect for customers time. They have made me set aside all my work and wait endlessly for a technician to correct the mistakes he did during installation. I regret the decision to purchase from viveks and the service is ridiculous and terrible!