[Resolved] Viveks India — don't buy anything from here

Jerome G

from Chennai, Tamil Nadu

Address:	600020
Website:	www.viveks.com/default.aspx?AspxAutoDetectCookieSupport=1

Hi this is jerom,

I purchased ac on 28th april. On the day they said that it will delivered on the next day itself. Its been 4 days we didn't get any call from them. After many follow ups they brought the ac without stabilizer.
For stabilizer again we need to call the customer care and manager. Finally i went to the goudown and got my ac.
The last step ie installation.
They wont give u any appointment. You have to do the same process again to initialize the installation. The whole # will make you to feel why you purchased the item.

Better go to another shop and buy it. If you really want to enjoy my experience you can buy from there. Thank you

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Jun 3, 2018

Complaint marked as Resolved

Viveks India customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Viveks India Customer Care's response Dear Mr. Jerom, Greetings from Viveks !!! We understand your concerns and we are extremely sorry for the inconvenience. We request you to please email us your contact number and bill number at callcentre.[protected]@myhomeserveindia.com and we would have the same looked into at the earliest. We seek your support and cooperation and we assure we'll have the same resolved to your satisfaction at the earliest. Yet again, we sincerely apologies for the inconvenience caused. Thanks!