[Resolved] Viveks India — Led tv

Rajamani-Anantha Narayan

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600023

Vivek cconducted an expo in chennai during mid of april 2016. I bought 2 LED TV. They said that the Tv will be delivered in 3 days.its been 10 days the TV not delivered and getting response from call center is hell, it took 3 hourd to reach the agent ...pathetic call center ...you go mad calling them...the recorded message says your waiting number is 5 then 4 ..3...2...1 the starts again5...4..
After so much time i was abke to speak to agent ...who said eill be delivered in 5 days which might happen

Vivek suckd please stay away...i feel online is far better...saves money and time

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Complaint marked as Resolved

Viveks India customer support has been notified about the posted complaint.

Apr 25, 2016

Connect to Viveks's response We deeply regret the inconvenience. We understand your concerns and we are extremely sorry for the delay. We had unexpected bookings during the CTC Expo and the entire team is trying to deliver /install all the products at the earliest. We request your cooperation in the meantime. Pls be assured that we are working towards it tirelessly day and night. We request you to pls email us your bill number and contact number at [protected]@viveks.com and we would have the same looked into at the earliest. We seek your support and cooperation and we assure we'll have the same resolved to your satisfaction at the earliest. Yet again, we sincerely apologies for the inconvenience caused. You can also reach us at[protected]!