Viveks India — Technician didn't replace the hardened glass after breaking it

Hi Team
I'd like to bring to your notice that one month earlier I purchased a LG refrigerator and ULTRA grinder from Viveks, Selaiyur.
During the refrigerator installation day the technician who visited to show a demo for the product had broken one of the hardened glass. He promised to make a replacement in 2-3 business days but there is no response from him for more than a month.
This is an inappropriate behavior of the technician and I request you to please take appropriate action on this .
Invoice No. : [protected]
Invoice Date : 29/01/2022
Order No. : [protected]
Receipt No. : [protected]
Customer ID: C[protected]