[Resolved] Viveks India — We are cheated for ac delivery in viveks

Thilaka2

Address:

Chennai, Tamil Nadu, 600042

Ordered an AC on 17apr in viveks & Co - Chennai trade center during their mega sale . They promised to deliver in 3days . One week past, nothe delivered. Worst customer care experience. The only number showing in bill is customer care number but your life will become Hell as it takes at least 20min to reach them and no proper response from them...No one is able to tell the status of my AC delivery. .Totally tired in last 4 days in contacting them.
Like me I think lot of people are cheated and still waitingfor delivery.
Don't ever think of buying anything in viveks .

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Complaint marked as Resolved

Viveks India customer support has been notified about the posted complaint.

Apr 25, 2016

Connect to Viveks's response We deeply regret the inconvenience. We understand your concerns and we are extremely sorry for the delay. We had unexpected bookings during the CTC Expo and the entire team is trying to deliver /install all the products at the earliest. We request your cooperation in the meantime. Pls be assured that we are working towards it tirelessly day and night. We request you to pls email us your bill number and contact number at [protected]@viveks.com and we would have the same looked into at the earliest. We seek your support and cooperation and we assure we'll have the same resolved to your satisfaction at the earliest. Yet again, we sincerely apologies for the inconvenience caused.