[Resolved]  Vivo Mobile India — app crashing frequently

Address:Kathari bagh road, 841301

Hey i have just bought this vivo z1x smartphone 3 days ago from flipkart from the very first day the touch screen sometimes not responding properly and battery draining fastly. Also some app gets automatically closed while working. Also sometimes app gonna freeze. Today in the morning i was playing pubg mobile on this smartphone in middle of game the app got automatically closed because of this i was killed in that match. I baught this smartphone especially for playing pubg and this smartphone giving problem in playing the very game utterly disappointed by this. Because of its awesome features i thought that this will be the best mobile in budget range for playing pubg but got disappointed by its experience. We are middle class person we don't pose that much money so that we can frequently change smartphones. But if company made this type of products then our total money will go in vain. Kindly look into this issue. Otherwise i will not have more faith in this company.
Was this information helpful?
No (0)
Yes (0)
Nov 13, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2019
Vivo Mobile India Customer Care's response
Hi Himanshu, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your complete concern with contact number and on our official mail id that is [protected]@vivo.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vivo Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    1040
    Pending
    198
    Resolved
    805
    Vivo Mobile India Address
    Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003
    View all Vivo Mobile India contact information