[Resolved]  Vivo Mobile India — bad experience with vivo

Address:

Udaipur, Rajasthan, 313001

Very bad experience with vivo. I will never buy vivo mobile in future never suggest to anyone for buying. I purchased vivo y69 on 24 september and after 7 days mobile's touch automatic run and google voice typing not run then i went to service center and they replace my phone they gave me new y69 mobile on 14 october then again same problem happend in new mobile and i made screen video of that problem and i went to service center told us about that and they told me we do not find any problem then i show screen video to them but they did not consider that proof and they did not solve my problem them i complained on tollfree number then they called me then i went to service center again and again and at last they told me this problem problem happed in all y69. Then i told us ok you refund me my money or give me other brand mobile or give upper virsion mobile but after long discussin they told me we will give v5. I told him give me v5s because v5 is outdated mobile and no advance function in vivo v5 as compare to y69 but they did not hear me and they told me if you want to buy v5s then give 3000 rs extra. So i do not have 3000 rs and they give me v5 on 31 october which is outdated mobile no camera and advance features as compare to y69 and v5s.
I faced so bad experience with vivo. I lost my money.