[Resolved]  Vivo Mobile India — complaint for vivo y83pro .

Address:Gautam Buddh Nagar, Uttar Pradesh, 495001

Vivo y83pro. Is a good phone but is a very rubbish phone.. beacause it is not provide direct vedio call feature in vivo all model...

Specially vivo y 83 pro beacouse its a new model..

Why vivo comapany not provide video call...

Vivo company bahut acchi hai.. but wo apne handset m direct videocall ki jo kami hai.. usko pura kyu ni kr rhi hai..

Baki sabhi company direct video cll de rhi hai.. yha tak ki oppo bhi ab direct video call de rhi hai to vivo kyu.. nhi. Vivo ko bhi apne phone me direct videocalll dena chahiye
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Nov 10, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2018
Vivo Mobile India Customer Care's response
Hi amit keshwani, we do understand your concern. Therefore, we would request you to use any available third party or google (Hangout/DUO) application to make video calling through internet. However, for direct video calling feature, we have taken your words as a feedback.
Complaint comments 

Comments

My vivo charger data cable can not change your vivo custmor executive and behave can not correctly service is can not good in you vivo care
Adress- vivo care kaithal (haryana)
Name pardeep kumar
Vivo Mobile India Customer Care's response, Oct 10, 2018
Verified Support
Hi Kapil Ror, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
I purchase vivo v7 and after 2weeks I lost it. I gave complaint in police station. Almost 3 months over that I gave complaint. I have IMEI number, so how can I find my phone using this IMEI number.
Vivo Mobile India Customer Care's response, Oct 12, 2018
Verified Support
Hi Anand Jannu, we are sorry to hear this. We have responded you through message, kindly check.
Not taking care of customers, not supporting, and even very bad experience with service center, even for single earphone replacement, i will never suggest anyone to purchase this vivo mobiles,

Sanket darji
91-[protected]
Vivo Mobile India Customer Care's response, Oct 12, 2018
Verified Support
Hi Sanket Darji, sorry for the inconvenience caused. Kindly wait for sometime, we will get back to you shortly.
Hi I am saiteja.. I am using vivo v3 last 3 years.starting days I received 2/3 update version to update my mobile but last one year I haven't received any update version to update my phone.what is the problem for that why are you not sending any update version. Is any there any problem... Can you send any new version..???

Vivo Mobile India Customer Care's response, Oct 13, 2018
Verified Support
Hi Saiteja Sai, thank you for contacting Vivo India. For the upcoming upgraded Software version, you will get the notification on your smartphone automatically and then you may upgrade the Software version of your handset.
Please my mobile is vivo y83 model number mam/sir dear sir mere mobile ka camera is very third class quality pictures zooming image not clear

Please solve this problem and my number
Vivo Mobile India Customer Care's response, Oct 17, 2018
Verified Support
Hi aman vaish, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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