[Resolved]  Vivo Mobile India — my vivo y69

Screen self operating itself

When i unlock my vivo y69 its opening applications, opening settings and just operating its self without me touching. This is not accidental cause i can see it right on my hand just doing all soughts of things like opening messages, playing music stopping and reshuffling and as if ínvisible hands' are operating it. Sometimes its too fast that it hangs, becomes unresposive. I thought it was deu to the applications i downloaded but, i reset it to factory setting twice, but it still has the same problem.

I dont really know what the problem i hope you can assist me.
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Mar 9, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2018
Vivo Mobile India Customer Care's response
Hi Gursewak Cheema, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
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As i am facing problem with my mobile like hanging issue, battery drain issue & heating issue.Visited jp nagar service center in Bangalore, they are not responding properly.Two times i have visited teh service center they did the rest onnly.I need proper resolution
Vivo Mobile India Customer Care's response, Feb 12, 2018
Verified Support
Hi smyrao123@gmail.com, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number on our official mail id that is [email protected]
Dear sir,
i want to say that i purchased vivo v5 s on 25 june 2017 through shopclues. It has 1 year warranty. and now its damaged. Will i be getting any kind of support as its under warranty.
I want an satisfactory answer.

Vivo Mobile India Customer Care's response, Feb 12, 2018
Verified Support
Hi sagrika06, we are sorry to hear this. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
Sometimes main speakers do not work while listening music or playing video. Instead of it small speakers which is used for phonecall works there.
Vivo Mobile India Customer Care's response, Feb 14, 2018
Verified Support
Hi Sahil Royal, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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