[Resolved] Vivo Mobile India — vivo flash sale is fake. company should advertise the winners and number of winners with purchase invoice.

Anil Kumar R.

from Bengaluru, Karnataka

Address:	560100
Website:	Vivo.com/in

I am logging a complaint on recent vivid freedom carnival flash sale.

I believe company was playing with consumer by not adhering to what they advertised. Thus, action must be taken against them.

I tried to book first day directly, it showed the right price but never directed me to buy page. A ssl certificate and non secure site error was thrown and i was logged out automatically from the site.

Second and third day, i moved them to cart but again it auto logged out from the site before check in.

Thus, it is assumed that no body was allowed to make a payment. Therefore i request company to come up with details on number of winners with their on line digital transactions of 1947 for the said date or answer the consumer forum for their fake game.

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Sep 20, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

Vivo Mobile India Customer Care's response Hi Anil Kumar R, Vivo freedom carnival offer was operated on our e-store page from 7th to 9th Aug'18. As the same is now over, we request you to stay connected for other offer and benefits which held time to time.

Aug 13, 2018

Updated by Anil Kumar R. Is this even a response? If you guys don't have information about winners in the first time then how come second time there will be fair offer (for whatever reasons). Here, people complaining you not for winning but for your fake/drama where no one won. All wasted three days in afternoon. And as per many you did this fake advertising just to get traffic to your website and collect user information. I belive except oneplus, all Chinese company 's are same. Never keeps their word, and even indulge in cheating.

If you can't give highly discounted offers then no body has problem but you should not do cheating.

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Comments

Sukriti Naryal

from New Delhi, Delhi

I bought vivo v9 2 months back in just 15 days some time there is no signal in the phone since then it's in the same mode. If I use same sim in another phone it works properly . I need a replacement and iam very adamant on this. revert me back on my email id - [protected]@gmail.com

Vivo Mobile India Customer Care's response, Aug 13, 2018

Verified Support

Hi Sukriti Naryal, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Rojot roy

from Ambasa, Tripura

Dear,
Sir/Madam
My phone vivo 1601(vivo V5s) has an problem of call waiting. I have already activated the call waiting services but its not working.

Please sir/madam kindy help me with the solution its an urgent..

Dated---06/08/2018
Your customer
Name--Rojot roy

Vivo Mobile India Customer Care's response, Aug 13, 2018

Verified Support

Hi Rojot roy, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]