[Resolved]  VLCC — cancellation for bridal package

Address:

Mumbai City, Maharashtra, 400082

Hi team,

I have opted for bridal makeup for the month of sept'2018 as my wedding was in september. But unfortunately my grand father died and my marriage is now on hold at least for a year. And for the same i am moving to punjab on 21st of this month. I have taken this bridal package on emi basis through bajaj finance. I requested vlcc to cancel my booking as i wont be able to avail the package now as i am really not sure what will be date next. I know it is difficult to take the discussion right away, but situation don't come as you want, if this was not happened i would have really used this package but the situation is really different. Now from past a week i am calling vlcc and sending them the mail for the cancellation. Firstly the started taking the call round and round as vlcc says you need to speak to bajaj finserv and bajaj says they need the cancellation from vlcc. Now the things are going really messy and when i call vlcc every time the center head is not available to take the call. When i call bajaj they say they just need the cheque from vlcc and the cancellation. I have a confirmation mail from bajaj finserv stating there is no loan or emi registered in my name. I have the mail copy with me. I am calling daily to vlcc but no response again. Now its really a tough time wherein i am not able to manage daily and call them again and agian beg them for the same. The ball is now in vlcc and bajaj court directly. As i have informed them over the call that i am in mumbai on till 21st may'2018 after that no one in the house will be there to address bajaj people. As i wont be able to any emi for some time as i wont be salaried.

Again i am requesting you to please cancel the same on urgent basis or else i am not available for any payment. And if i receive any person coming to my home asking for the payment i a straight away going to show the mail which i have receive from bajaj for no loan against me. I sorry i going harsh but i don't have option as you people don't have the feeling called customer satisfaction.

Hope you understand the critically of the situation.

Hope if the response is yes its really appreciated as the situation is really tough and hope you people have heart's

Regards,
Manpreet

You can reach out to me on (Manpreet. Gunse. [protected]@gmail.com)