[Resolved] Vodafone — 199 unlimited internet plan but Vodafone charge me GPRS charges | |||
Hi, I have taken 199 unlimited internet plan. But Vodafone charge me GPRS charges. I have check with customer care then customer care people told me you have used IDEA network that’s why this happened, which is not in my control what network Vodafone using. Also I have called to customer care and ask to customer care for my bill showing very high that time customer care peoples say during current month internet chares as GPRS charges after the bill completed billing cycle all GPRS charges under the your Internet plan but it’s not happen and also the stop my outgoing and incoming in this month that’s by I have face lot of problem due to this issue. Finally I have moved to another network with prepaid plan. After this issue I am not trust into postpaid connection. Regards, Vikas Was this information helpful? | |||
Dec 4, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support May 27, 2014 Vodafone India Customer Care's response Hi Vikas Suryawanshi, Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/SJZTcu Regards, Vodafone | |||
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