Vodafone India Complaints & Reviews

Hi, My name is Nithin, I applied for a postpaid sim ([protected]) at Vodafone Mini Store, Chandanagar. A few days later, i started receiving messages stating that my documents were not proper and i need to contact 111 to avoid deactivation. I contacted the customer care, who said they cannot help me in this issue and i need to visit the mini store. Soon after, my outgoing calls were barred and later on my incoming calls. The next day after my sim stopped receiving signals, I visited the mini store to enquire the reason. I waited for a good 1 hour before they opened the store at 11:00. Then on checking the database, they found that a personal had visited my residence for bg verification and found that I have changed my address on Dec 1. The color of my house was stated as white. I have neither got any call nor did any personal from their side visited my residence for verification. The color of my house is blue. The same day I was promised that a personal from their end would visit my residence else they would refund my money. The personal did not visit that day. The store is situated very far from my home and it is very difficult for me to visit their store every time. The following day i called up on their number which they did not respond as it was a holiday (Saturday). On Monday i revisited the store and asked to refund the money as there was no proper service from their end. They hooked me with the manager on call who talked very irresponsibly. When I asked for a refund, he said that I have to wait for their service and cannot get a refund. When I said I would launch a consumer complaint he said I cannot do anything against him and he would receive no harm from it. In fact he just challenged me to go and launch a complaint which could harm him in any way. I cannot let go of this embarrassment and struggle I had to go through just cause of fault from their end. I had to roam around their stores for more than a week due to faults from their end. I launched multiple complaints, but there was no reponse at all. I then approached the mini store for the last time and then asked for the refund. I returned them the sim thereafter saying I do not need their sim and the manager asked to do so. I left disappointed with Vodafone. I am now charged a bill of 1000/- rs and they are now processing legal action against me for non payment. I simply cannot let go off my rights as a consumer and make the payment o my hard earned money for such a service. Please help. My current number is [protected]

Hi my name Is kunal and I am a Vodafone user . two days back i called up to customer care to know my extra deduction... executive put me on hold twice then but he could not answer me.. and he hung up on me.. then i realiaed that they r doing guge scam in india

They have barred my out going sms . i have called to the customer care 11 times they have not gave solution . and after two days they have given me complaint no that is mob no. [protected] so please take some action because my money is wasting ... please send all sms details at my email address- [protected]@gmail.com

Vodafone is a worst ever services I have come across. Nobody should ever prefer. They only grab money from the people. I am circulating this news in all papers of India that the people their conduct and behavior is also bad. Though we have paid all money they needed . They are interested only in giving our paid up phone numbers to others and grabbing money from the customer . They just say dial 117 and nobody picks up this phone. Neither they are activating this number. My number is [protected] but after paying full money they are not giving any response. After going to their office they just say call 117 and do nothing . In doing this they have spent one week and say call 117 and 117 nobody picks up Ramesh Deshmukh

Your staff is misbehaving with us and they are telling me we are not attending you ... Punjabi bagh branch Amit from punjabi bagh branch misbehaving with us

I activated 3G data on Vodafone with a 28 day validity. Never was I able to use the 3G services. I am only getting 2G service that too very rarely. For nearly a week between 4th December to 10th December there was no internet service at all. When I spoke to the customer care (cc) they informed me about rains in Chennai affecting their servers and that it would take 2 hours to restore services. Now that conversation seems like a joke to me. 2 hours really! Its been 2 weeks now. From 10th Dec onwards the service was restored but unfortunately it is only 2G and that too for one minute every hour. It has now improved to 5 minutes at one stretch after which service goes off. 3G has remained a dream from Vodafone. My SIM also shows that it is in roaming whenever I make calls from it though money deducted is not of roaming. I first registered complaints through cc. Thereafter when I could find no change I wrote mails to Vodafone. Initially they responded promptly to gather more information but when the info was provided they have stopped responding. I then wrote to them to stop the services and refund my money- no response from them. If I ask them about extension of validity for the days the service was not provided they say they have not received any communications from superiors of any extensions. I'm seriously frustrated. I have not received a single message from Vodafone about the problem and what steps are being taken to resolve them and by when the services would be available. Looks like they want to sweep the whole issue under the carpet. Terrible experience and service this. Let them either give 3G services with extended validity or refund me. My number is [protected].

Hi, I am getting message that some services like glamshot, radio unlimited services is now active and they are charging around 35 to 50 rupees for it. I have almost lost 100 rupees all together because of this. They are doing it without my intent and taking my balance with notifying me. Please take strict action against it. Every time i am trying to deactivate services which i haven't requested for !!! I request you to refund my total amount which is 100 Date of incident:[protected] MY number: [protected] Company: Vodafone Kerala

I was charged for two plans for my postpaid vodafone number when infact I was using only 1 plan worth 250 for 3g data. The plan I was charged without knowledge was MBB_CAP_750_30d_R_PROMO_3G worth 750/- which made my total bill 977 (including taxes). Please rectify

I am Pankaj. Just now I received message from Vodafone that"Hello! Deals Pack Weekly service is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.22.29 To deactivate SMS STOP to or call 155223(toll free). "Why deducted? I have not requested for that. Why u people are cheating us? Do u want I shall discontinue this connection? Immediately return back the deducted amount of Rs.35. My Vodafone Number is [protected]

I want to disconnect my vodafone postpaid connection my no. is [protected] and start vodafone same no. of prepaid connection

Hi, I have ported my Number from Airtel to vodafone 3 weeks back and since then i have paid more than 1600 INR to them however my bill plan is only for 1050.They just barred all services without prior notice and asking for money all the time. Why do they offer pack if they charge on actual usages?

Vodafone has deducted 75 rupees from my account. This is very unacceptable and I demand my money back. My phone number:[protected]

I am using Vodafone since many years and before coming to Europe i requested to convert my post-paid sim to prepaid for a time being then i will request again to convert it to post-paid when i will return back. Luckily it changed before coming to Europe in the month of August and it worked till November, as customer care guys told me to just have some balance to be working sim and i did as they told me to do but unfortunately i checked my mobile to do some transfers because we need to see the OTPs coming on same number but it got deactivated and connecting to online customer care they recommended to come to Indian Vodafone store for your issues.How can be it resolve for those guys who are not in India and how it can be reactivated. If any please need it urgently.

Dear sir i m anita kumari.. i need your help because of my family drastic conditions.. many people say lots of things against us. so need a help i need full call records of my sister husbands chandan dey phone no. [protected] from april 2014 till now to my email id [protected]@gmail.com

Sir this is DR.SHRINATH My prepaid Vodafone number is [protected] Sir I want my prepaid connection to convert to postpaid and I'm contacting Vodafone since 1month but they are not responding and I've also given all related details Please do the needy

I get a bill around 513rs every month. But this month i get 881rs bill after complaining they gave me a credit adjustment of 251.9 rs. But 652rs is not the bill i pay every month why should i have to pay that extra amount. This is a corporate connection. Data card no:[protected] Please have a look into this.

I have been charged extra in my bill and asking them for reversal I was been told to visit the branch again and again... why am I told to visit the branch when there are complaint & customer service numbers???

Dear Concerned, I joined IndusInd Bank at Delhi in Audit Department on 02.11.15 and applied for a corporate connection. I requested to port my existing Vodaphone number to new IndusInd bank Corporate connection but the same was denied by your representative (Vipin Kaushik - [protected]- Vodaphone agent authorised by our bank). So I sent my ID/Add proof, photo and local add details for a new number to Vipin. I received a new SIM through courier and after my repeated reminders got 03 numbers to select. I confirmed Vipin the shortlisted no. [protected], but got no response from him. When I again came back to Delhi on 23.11.15 and again contacted Vipin, I got the shock of my life. He told me that all my docs have been destroyed by him and I will have to provide the same again and he will again be providing me few numbers for selection. I again sent my documents to Mr.Vipin through WhatsApp as told by him. Bur even after my repeated follow up, I did not received any phone numbers nor my connection was activated. Then, all of a sudden, I received an SMS to call 117 for verification of new no. [protected], which I never wanted. Thus, I had a very bad experience dealing with your representative and I need an explanation/apology from your side. Strict action should be taken against such staff/agents. Secondly, if possible, my existing Vodaphone Punjab connection ([protected]), may be converted into IndusInd corporate connection. And if the same is not possible, I may be give some good/rhythmic numbers to choose from. Please note that its been over a month and I am not able to get a Vodaphone connection, the matter may be resolved on immediate basis. Regards, Rajnish Mathur, AVP - Audit, IndusInd Bank (Email-rajnish.[protected]@indusind.com, Mobile-[protected])

I had recharged my mobile ([protected]) for rupees 34 on 3rd December for std call rates at the rate 35p/minute. But this recharge worked only for 4 days instead of working for 28 days after 4 days of the recharge the call rates were again back to normal rates. please refund my amount which was deducted after my recharge which did not work...

Dear Sir/ madam, Today my mobile an my vodafone sim card thief in the house, please close my number imidiatly. My vodafone no is [protected]. I register FIR in C B I Delhi Police station. so please close my no . thankyou