[Resolved]  Vodafone India — call not getting connected

Address: 682021

I am sad and really frustrated to tell u that i am using vodafone connection good for nothing. Its been years since i have been using a corporate post :paid connection. I have not missed the bill till date. I raised an issue where i was not able to call the toll free icici bank personal banking number and i able to make call form another number. Till date its been more than couple of weeks my issue is not resolved. They called me after a week and informed issue is resolved and asked me to check and revert. I checked and its the same issue. I called back the team but no response later via app i opened the ticket again stating the issue is not resolved. I called today and kavya the agent even without checking the details or resolution properly throwed attitude on me and informed me its an icici issue not vodafone, she was rude and sarcastic. The supervisor ajith as well was worthless. I am going to port my number and file a consumer complaint since this is related to my banking number and u guys have not been able to provide any assistance.
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Nov 22, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
Vodafone India Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Snehal.
 
1 Comment

Comments

I am getting abusive calls from a vodafone number and when i call the number back the call shows incomplete
he is repeating the same words which i can't even mention here.. please help me out
this number -[protected]

call not getting connected - Comment #3562319 - Image #0

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