[Resolved]  Vodafone India — juiceup vas service charged without consent

Address:Janakpuri, New Delhi, Delhi, 110058

I have been charged Rs.75 last month and also in the current month for Juiceup service though i never signed up for it. I dont even know what this service is. they are referring me to the trai cms app but that app refers me back to the service provider. I need a refund for these amounts. When I contacted cust care they referred me to the trai app to request a refund but the trai app says I need to contact the service provider for a refund

Phone No: [protected]
Name: Aparna Sethuraman
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Feb 23, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal
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