Vodafone India Complaints & Reviews

I have made many complaints but no result. I have not subscribed for any value added services. But amount is getting deducted for games portal pack without my permission. Pls deactivate all value added services for [protected]. Pls stop renewal of games portal pack. Rs.5 is deducted from account everyday. Pls stop this. Every time i am deactivating this but again it is getting renewed. Pls stop this.

I received an sms for subscribing to redx scheme with a link. When i pressed the link, it sent me an otp and on instinct i entered it. And the service was activated instantaneously. When i realised what had happened, i tried to change back to my earlier plan. But it stated that there would be a rs 3000 exit penalty. What kind of a desperate organisation fleeces its customers in this manner. That too a customer of almost 20 years

Horrible service by vodafone. I have recharged my number with 100rs and the balance is 30rs. If i call to the vodafone care some lady doesn't even know why it is in negative balance and gives irrelevant answers.

They are fooling us. So many people have complained on social media.. Nobody is bothered to even resolve. When they say they are service providers.. And not servicing the customers. Why should they be existing.
My daughter also had recharged international roaming of 3000rs something and the outgoing calls never worked there. Horrible service.

Request you to take some action on this

Vodafone activated some service called game portal pack and deducted rs 35 (for 7 days) from my phone balance. Upon calling customer care the person told me that I must have clicked on link to activate it and they cant do anything for it. I requested them to deactivate it but vodafone is cheating consumers by activating these type of services without customer knowledge. I want my money back.

This is regarding no [protected] which is registered on my father's name (Marotrao tikle).
We recharged a net pack of 3gb data daily and we are not able to use even 200mb of it as it has no speed anywhere which is why the the data gets wasted.
I have raised this twice to vodafone complaint nos 198 and 199 and i was told that they are raising complaint service request and i ll recieve a msg of the same.
But i received none of the messages.
Please get this resolved within 24 hours.
Else i have to port the number.

I have been complaining from last 1 year for data speed issue, i'm a postpaid customer from last 4 year & i have been paying the bill on time. My number is [protected], every signle day there is issue with the interenet, they asked to change the sim card also, after that also no issue has found,
If i complaint for the service, there is no solution. Its just looting me

Vodafone has been deducted 76 rs. From my account. One of the complain no is [protected], saying some service activated from my side. Actually my phone will always switched off as most of the time i am travelling. They never tell truth. Lier, i want me money back. I complain to customer care but the are not refunding my money. It is not first time, it is happened so many times. They are looting customer money who ever is having some money in their account.

Dear concerned,

I want to permanently disconnect my vodafone postpaid number. I have visited vodafone store twice to change my number to prepaid but every time they gave petty reason to not change it into prepaid. Then several times i called that i am facing network issues nothing was done to resolve the same.

I have wasted enough money on this horrible network already.

Paid my latest bill screenshot of which i am attaching with my adharcard screenshot.

Kindly permanently disconnect my number so that i can get rid of your horrible services. There is no way i am going to your so called nearest vodafone service center to here please come after this date or that date.

Disconnect the number right away and revert to me.

Regards,
Nupur chaturvedi

Sent from yahoo mail on android

Recently, VAS service was activated to my mobile number [protected] without my consent & money appx. Rs 49/- was deducted my balance after recharge on 7th Jan 2020. This becomes a common practice from Vodafone to cheat the customer by unnecessarily activating VAS and deducting money from common people. Customer care agent didn’t respond to my query & not even got response for complaint raised in their Vodafone portal.
I urge Vodafone to return deducted amount & stop cheating the customers.
Yours Faithfully
Hanumantharaju M

Hi,

I am facing extreme harassment by the vodafone recovery team for the last 15 days.
The bill of rs.490/- which was generated in the month of dec'2019 was paid off through online transaction on 18th dec'19. Yet i am receiving constant calls and messages mentioning an outstanding amount of rs.606/-.

Though i have shared a transaction details on emails with the concerned person from vodafone, yet they continue to harass me every single day.
This seems to be a new way of extorting money from the customers.

This kindly of behaviour is not expected of a company of international standards (So called), and the entire process is disguising and super annoying.

Please refer the screenshots enclosed of my father's mobile number.
The 2 services of value rs.7 and rs.38 were charged to me without consent.
These inappropriate charges are getting debited since many months it seems as we just recharged for rs.49 on 10.01.2020.
Now again unable to call from mobile number.
Hence using my vodafone app the services were stopped.
Please refund rs 45 for this month and previous months.

I am using vodafone company's prepaid sim card. I had recharged 599 on december 18, since then i have the inconvenience o[censored]sing the internet. Speed ​​from 10 kbps to 20 kbps. I often complain by calling 198 too many times. But there is no solution to my problem.
Kindly, give me full amount of my recharge 599.
[protected] this is my vodafone number
Name dinesh kumar.
Thank you

Vodafone india, maharashtra circle, sent me a message saying deduction of rs 99 as 11:10 pm on 12 jan 2020 for international roaming when i am at home. Activated and charged for international roaming when i was in my bed at my home in pune.

This made my balance went in negative and caused stopping my outgoing call. I registered complaint and explained not able to make outgoing call will cause me irrecoverable loss. Asked many times when you activated service without my consent nor i am outside of india and why should i suffer from not able to make out going calls, no answer, except we will take two days to resolve your issue to you pay the due to make outgoing calls.

I dont see any way to recover loss incurred due to no able to make outgoing call. Can anybody help me how to recover loss from this non-sense service provider for not able to make outgoing call for their mistake and non-sense behavior of their customer care executive.

I have recently purchased vodafone's prepaid 4g internet plan (399 rs for 51 days).
However, it is appalling to say that the internet speeds are way below what is promised.
4g download speeds are supposed to be at least 10 mbps. However, the speed i get is between 0.6 to 1 mbps which is on par with 2g.
More so ever, there are times when there is no range at all.
This is a clear case of cheating the customer by wrongly promising the services which cannot be provided.
I have been a vodafone customer for the past 6 years but if this is not sorted at the earliest i guess airtel is the only way out for me.
I demand an explanation from vodafone at the earliest.

I am having two vodafone prepaid connections for past more than 7 years. I am seeing the worst ever internet service of vodafone for past more than 6 months. I am not even getting 2g speed most of the times and hardly any 3g/4g service at my home. If my problem is not solved by vodafone immediately, i am going to consumer court for compensation because of worst service and mental harassment inspite of paying the charges/rates decided by them.

I recharged for Rs.50 and haven't even made one single call during Dec 2019, found the entire amount got debited due to various unwanted reasons. Again recharged for Rs.78 and Rs.34 got debited due to some subscription which we have never requested for. After enquiring we came to know about this and Vodafone denied to refund the amount.
This seems to be fraud and they wanted to make more money as because they are running under loss.
Kannan
[protected]

Dear vodafone,

I recharged rs. 98 for my vodafone prepaid mobile ([protected]) via https://shop.vodafone.in/shop/rechargeOnline.jsp and pay the amount using upi. But the recharge was not done and i even did not receive any mail or sms for this recharge while rs. 98 was deducted from upi account. Transaction details as follows...

Rs.98.00 has been debited from your a/c no xxxx570137 on 11-01-20 towards upi id [protected]@hsbc. Raise dispute or report fraud at kotak.com/fraud

Please do the needful to get it corrected or return my money as early as possible.

Regards,

Manish makwana
Anand gujarat
Mob:[protected]

Special call charges of rs 126 + gst (14.20 mins!!!) charged on my postpaid number [protected] for call made to 53516 on 6-dec, 8-dec-2019.

Spoke to yr customer executives who say that it is train enquiry number. The info is not correct and we have made no such call on the given number. When i called this number today to verify what fraud is this ; it starts with the warning that this call charges are rs 9 per minute and says that this is a medical facility and repeatedly asks the caller to hold.

Pls reverse rs126 also with gst and confirm to enable me to pay my postpaid bill in time last date 16 jan-2020.

Please madad kijiye
8 mahino se vodafone ko complain kar raha hai slow internet aur call drop ke liye lekin unke taraf se kuch bhi nahi hua hai abhi tak
Recharge karwane ka koyi fayda nahi hota hai kyu ki unka service itna gatiya hota hai ki sahi se use hi nahi kar pata hai
4g toh bilkul bhi nahi aata hai saath mein 3g bhi sahi se kam nahi karta hai

Special call charges of rs 585 + gst (65 mins!!!) charged on my joint number for call made to 53516 on 29-dec-2019.

Spoke to yr customer executives who say that it is train enquiry number. The info is not correct and we have made no such call on the number. When i called this number today to verify what fraud is this ; it starts with the warning that this call charges are rs 9 per minute and says that this is a medical facility and repeatedly asks the caller to hold.

I have another complaint of a usa number called from primary number. This number is known to me and i only received calls from here and not made any calls from my end. Pls reverse rs 48 also with gst and confirm to enable me to pay my bill in time.

Pv [protected]