Vodafone India Complaints & Reviews

Special call charges of rs 585 + gst (65 mins!!!) charged on my joint number for call made to 53516 on 29-dec-2019.

Spoke to yr customer executives who say that it is train enquiry number. The info is not correct and we have made no such call on the number. When i called this number today to verify what fraud is this ; it starts with the warning that this call charges are rs 9 per minute and says that this is a medical facility and repeatedly asks the caller to hold.

I have another complaint of a usa number called from primary number. This number is known to me and i only received calls from here and not made any calls from my end. Pls reverse rs 48 also with gst and confirm to enable me to pay my bill in time.

Pv [protected]

I am a lady pls help me manager is not accept my loan praposal of jilha parishad of goverment. I live in ahmednagar rahuri. The rahuri branch manager is not accept my loan poraposal i have my vodafone office postpaid office and he told me your credit score is down and in my office one of the customer of maharastra bank tell me pls give them money. What can i do pls help me. And today i go to bank 1000 of coins paid to my account he tell me not accept the coin. And issult of me pls help me. My mobile number is [protected].

I recharged rs. 1499.00 for my vodafone prepaid mobile [protected] via https://shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp and paid the amount using onlinesbi on 9th jan 2020. But recharge not done till today 10th, i have not receive any sms for this recharge while rs. 1499 was deducted from sbi account.
Transaction details as follows...
09-jan-20 (09-jan-2020) to transfer inb vodafone vodafone payments rsbi[protected]igahvponq0 transfer to 1, 499.00
Please do the needful to get it corrected and return my money as early as possible.
Regards,
Dr. M. Goswamy
New delhi
E-mail:[protected]@gmail.com

I am living in germany for past 7 months and not using data on indian sim as i use german sim for calls and data. I haven't received any alert for data been used in international roaming on indian sim. And i get a bill of 5000rs + 1000 rs as a tax to pay for using 25 mb data which is not used by me.
I will not pay for the services, i haven't used.

My mobile honor 9n (Blue, 4gb, 64gb) has been stolen yesterday from samaypur badli. When i taking a e-rikhsha from samaypur badli station to home, my mobile has missing. So it is humble request please let me know if it'll be switch on at anywhere or any service provider it'll be helpful for me.
And block my mobile no as soon as possible.

Regard
Chanchal

Hi,

I ported to airtel from vodafone in the first week of october 2019. I cleared all the dues with vodafone before porting to airtel. After three months i am receiving the following message

Hi, rs 3793.65 is due for payment towards your number [protected] with the previous operator vodafone-mh. Please clear the dues before[protected] to continue enjoying airtel services.

I got ported to airtel only after clearing all the dues with vodafone.. Can someone help with this. I did not recieve any mail regarding this

I am using vodafone since last 5 years but from last two years facing lots if issues wherever i go and getting postpiad bill very high and when i discuss my concern with them they ask your pin as i told them that many times i am facing these issues every day and everywhere while at home office and other palaces as well. Only getting emergency call network at 4 package.
Even after complaing so many times they had not resolved or respond for my concern and take it as forgrantted.

Please help me to take acknowledge my concern and take any action against them.
I want to see strong action taken against them before porting my number to other network.

I mistakenly done a recharge of 49 on [protected] using paytm with order id "[protected]" and Reference no. is "ONR[protected]" kindly process refund amount or reverse.

I am also contact to Vodafone customer care through tweeter but they denied and said "We not have authority to do this" and also does not refer to the higher authorities for the above concern.

I lost my sim card so i went to my nearest vodafone showroom (Kumaran road, court street, thirupur-641601.) and i explained my problem they reply me that i should buy a postpaid sim and asked menu details and i had a worst experience and they said it will take 7 days though you submit those things. But when i call to customer care they said it takes only 2 hrs and i need to pay only 50. (Name of staff in vodafone shop :brintha & gopalakrishnan

Hi,
I tried recharging my number [protected]. Amount got deducted twice as i tried twice but recharge didn't happen. Refund my money.

Recharge done rs.149 (Twice)
Mobile no : [protected].
Mode of payment : debit card.
Bank : hdfc.

Alert:you've spent rs.149.00 via debit card xx7331 at inditabpayu on[protected]:13:31:32. Not you? Call [protected].

I was having post paid mobile connection from vodafone. I ported out from vodafone and transfer my connection with jio in may 2019. I visited vodafone store gave all details for refund and they assured me i get refund in 60 days. I did not get refund. I again complain to vodafone customer care via their on line complaint before 4 months, their phone came that i will get refund, but so far not received till today. Kindly look into the matter.
Dineshchandra sakhidas shah
Mobile number [protected]

Hi my mother is using vodafone number since long and all of sudden we have started getting these messages that some juice up pack is activated... May we please know what it is all about and why it's activated without our consent... I'm losing faith this way... We are getting messages regularly for some deductions with whom permission this is started??? And why i'm getting charged for this

Can i know how many sims registered on my uidai id i visited the vodafone mini store in gohana but he does not help me he says only i have not help you i have try on my days from the connect to the vodafone by the help of twitter but also not help me
I have lost the 2sims in last month and i have not not now the mobile number then i unable to close the sims

I am being charged for unwanted VAS services which I haven't used. My bill amount is exceeding the dynamic credit limit. Vodafone is not justifying there act rather asking to pay the due amount within the due date.
I'm very clear in my state, that vodafone is not informed me about exceeding my credit limit by any manner. Also vodafone is not informed me about changing my plan to dynamic credit limit.
So i won't pay until i...

Hi Vodafone Team,

This is with reference to my Vodafone postpaid mobile number [protected] with relationship number[protected].

I got this ported from Vodafone to Airtel and got mail from vodafone on refund of my pending amount giving following details

Your refund cheque details are as follows:
Cheque Number: 832346
Cheque Amount: Rs. ***
Cheque Date: 12-Oct-19
Bank Details:...

Hai sir
I am getting a problem in prepaid mobile no [protected], problem is i in my vodafone app history.. I meen deduction and usage history call and sms details are not showing... We need some important no in that... History... That's why please enable this jan 1 to till date 6/01/2020 please provide the information if not say me the exact process other wise i will go to consumer forum

I have was promised a plan of rs 299 inclusive of gst with amazon prime subcription + 30 gb data+ calling free included roaming + 3000 msgs but i never received that. It was provide to me by mr. Gulshan from store in gaurav tower malviya nagar, jaipur store having contact no. [protected], also he is not reponding to my calls and its been 3 months.

There are multiple things.
Firstly, the data connection that never ever works on vodafone network. I have raised multiple complaints over a period of time. But, nobody bothered and their network is again the same. Out of 40 gb/m data, i could only and hardly use about 1gb of data per month you can check my data consumption.

My primary concern is that i had already paid a bill of rs. 300 for december and even then my connection was not made active and my outgoing facility was barred. After raising a complaint with the vodafone customer care, they enabled it for 2 days. Then again it was barred. Then i had to escalate it to the appellate authority. Then somebody by the name kalaiselvi called me and stated that "we have enabled your services and waived of the late payment charges". But, the connection again went off in 2 days and since last 2 days i have no outgoing facility on my number. This is is ridiculous and disgusting. Even after making the payment, the vodafone is not ready to activate my line.
I want to file a complaint / case against vodafone for not fulfilling services even after taking service charges from the customer.

I had requested vodafone to activate international roaming pack for thailand for one week on 16.12.2019 for my mobile no as well as for my husband's mobile no.

On 21.12.2019 i again requested vodafone to cancel the pack as our thailand trip was cancelled. When i received the bill i noticed 2999 has been charged for my no. Few months back also same thing had happened i had requested them to cancel the pack on both the numbers still they charged us.

I am really disappointed.

Kindly do the needful

Apeksha chopra

C004-[protected] not resolved yet.
By mistakenly redx plan activate on my vodafone number. Please deactivate it immediately. Also when redx plan activate on my number immediately i called customer care for deactivate, they registered my complaint on dated 31st dec 2019.
My vodafone number : [protected]
Name : pramanand basling swami.
Complaint no: c004-[protected]