[Resolved]  Vodafone India — outgoing and incoming calls barred for recharge made with lifetime validity

Address:

New Delhi, Delhi, 110007

Hi sir/mam,

I am rishabh sharma having prepaid mobile number [protected] with vodafone, india. I have been with this operator for more than 10 years. I am currently having more than rs 125 as balance in my account and when i last recharged (August 2018) my number i was told the validity of the top up was indefinite period i. E. It has lifetime validity, but i am getting threat messages from vodafone that they will stop my incoming services starting today.

They have already stopped my outgoing services since 5 days and are saying my validity period has expired. They are putting pressure on me to recharge with rs 35 to have my services back. This is utter loot and dishonesty from vodafone india. They are cheating us in name of changing environment of industry. They should at the least let us use our talktime value and from next recharge they could levy this condition.

Please help me out in this situation since this is my primary number and has been registered at many important forums. I am unable to port my number to any other mobile network since vodafone is not accepting my mnp request and does not generate any upc.

Please see all the snapshots taken from mobile. If this is not the correct forum, please point where shall i file a complaint.

Thanks,
Rishabh