[Resolved] Vodafone India — postpaid bill paid, but not credited

santanu chaks

Address:

Bardhaman, West Bengal

My postpaid no [protected] monthly bill was paid by INB on 23May14 for an amount of 957.00But it is still being not credited and for credit dues my incoming & outgoing service has been terminated even after repeated visit to vodafone store & contact with helpline nos.I have submitted my INB success report & bank statement to vodafone store & told to bet resolved immediately but with no result. Plz help

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Dec 19, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2014

Vodafone India Customer Care's response Hello,

We called 9****2***0 but there was no response & 9****3***6 was switched off when we called at 4:01 PM from 0****7****0. We request you to share with us the details of the Store where you submitted the bank statement.

Regards,
Vodafone.