Vodafone India — Postpaid bill payment issue

Address:

Chennai, Tamil Nadu

I paid the bill amount of Rs.524.00 for one of my postpaid nos[protected] on 30th May through my ICICI account. 30/05/2015 BIL/[protected]/INDIAIDEAS .COM LIMI/[protected] 524.00 But I didn’t get acknowledgement of the bill payment and now the outgoing for my number has been barred. I mailed Chennai Customer care with the issue, they requested me to check ICICI bank. I contacted them and confirmed that my transaction was successful and they provided merchant acknowledgement ID DICM[protected]. i provided this ID with my bank statement, mode of transaction details and they informed me that the amount will be credited back. All these were happening frm 8th June till date. Now i have got the mail saying 'Please provide PGI reference number or bank statement as unable to trace by given ID'. [protected],[protected],[protected],[protected] r te ref nos provided 2 me. Extremely dissatisfied!