[Resolved]  Vodafone India — transaction successful done, but payment not updated in vodafone

Address:Thane, Maharashtra, 421202

I have made payment of rs.622.54 vide transaction id s471510 through website by using union bank of india's debit card on[protected] at 16.49 pm.

I am followingup for update my payment details at vodafone customer care, but till date my payment not updated in vodafone and continuous payment reminder coming inspite of payment made to them vide above reference id.

I have sent mail to its ceo along with all correspondence and bank statement showing debit of rs.622.54 to them, but has no response from him.

I have checked with bank, as per bank transaction is successful.
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Nov 5, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2019
Vodafone India Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.

Regards,
Gipsy.
Complaint comments 

Comments

I have complained many times about the issue of the network and internet however still there is not response. It is not been fixed. I am still facing the network issue and internet issue.

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