[Resolved] Vodafone India — validity issue [protected]

shafsaan

from Mumbai, Maharashtra

Address:

mumbai, 400054

As my pack is supposed to expire tonight so i have done recharge today inspite of waiting for midnight
I was shocked when i noticed
When my pack, is valid till today why the renew pack has overwrite the existing pack due to this i get less one day validity
It is should be that you should active my pack once this pack. Is over if it happen every month it feel like cheating by hidden policy which is not ok so please make changes
In all your system as you are wrong

Was this information helpful?

No (0)

Yes (0)

Nov 4, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2019

Vodafone India Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.

Regards,
Gipsy.