[Resolved]  Vodafone India — vodafone changed the lifetime validity to plan validity

Address:600095

I have been using my vodafone sim since 11 years and opted for lifetime while purchasing. My validity was until 2021. They have charged me 499 for life long validity and now the vodafone is claiming that they cant provide life long validity for the amount what we have paid.

This is highly unethical, i purchased an vodafone sim when they were offering lifetime validity and now they have changed their stand this should not be allowed. Need to file a complaint against cheating. And life long validity should be restored to existing customer, as we have already paid.

Regards

Jeevan
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 10, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
Vodafone India Customer Care's response
Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
Complaint comments 

Comments

My Vodafone number is [protected] and I have tried to recharge an amount of 399 but it is not get charged.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information