[Resolved] Vodafone India — vodafone not generating porting code
RRitik9671 on Nov 19, 2019
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I am trying to port my vodafone number which i am using since last october to docomo and for doing so i send the msg (Port [protected]) to receive my code but everytime i am sending the message i am getting a reply like ”hello! The number you are requesting for porting is allocated for our internal purposes. Hence please contact our customer care for further details” and so accordingly i contact the customer number several times and everytime they told that wait for few hours it will be done but in reality nothing is being done. I want to change my network but the vodafone is not allowing me to do so i want to register a complain against vodafone for not allowing me to port my number although according to the new govt. Rule mobile number portability is applied all over india. Please inquire and take action accordingly
Complaint marked as Resolved 2019-12-22 07:08:27
[Nov 19, 2019] Vodafone India customer support has been notified about the posted complaint.
Verified SupportVodafone India Customer Care's response Nov 21, 2019
As per our recent communication, we request you to kindly visit nearest Vodafone store for the same. For further assistance, kindly contact us on 199 or 198.
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