| Address: Bhilwara, Rajasthan, 311001 |
I was having 699 data pack already. I was getting 2 gb/day. Then i recharged with 249 rs. Data pack to get 1.5 gb/day as advertised but what i actually get from 249 data pack was ~512mb/day instead of 1.5gb/day. Why?
I talked to customer care also, i was not satisfied with what he said. When i explained him my problem, first he said you are getting 2 gb / day from 699 data pack. I told him i am also getting 512 mb/day, yesterday and today i got 512 mb. He told let me check again, and then he told yes you are getting 512 mb, i asked why i am getting 512 mb instead of 1.5gb? He told me that i will get the remaing 1 gb after 699 pack expires. Seriously? But i said this 249 pack will expire after 28 days then how will i get it? He said you will get it don't worry. I am not satisfied with his answer, i paid 249 for 1.5gb/day, i am getting 512 mb/day. Either give me my money or full 1.5 gb /day. If there are some conditions then it is your responsibility to write those conditions while purchasing a pack. Let me know the solution. I believe vodafone is still best in speed in my area, will really appreciate it if you solve my problem and also increase the internet speed in my area.
Thanks
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