[Resolved] Volks Wagen India Ltd — Non repair of car polo petrol no. mp/09/cn/9074 engine no. cjl 074051 vin wvwl 13605et037635

yeshwant pande

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452010

The above mention car is at the service station of authorized dealer of the company since 9th jan 2016 with damaged engine. The car was refused to service due non availability of oil filter due bad financial situation of the dealer. The under signed has visited, written and requested the dealer, the company and company in germany a number of times but no action has been taken. The car engine need to be replace as per information provided and is within warranty period and dully insured by bajaj allianze ltd.

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Feb 16, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

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