I gave my car for 1st paid service without any noise. When they delivered the car, there was a mild rattling noise. I complained to them stating there's a mild rattling noise. In the VW elite service center, they did multiple road tests and then adviced to replace link rod. I agreed. They replaced, but still the mild rattling noise persisted. They asked me to bring the car back on Monday and again did multiple road tests. They advised to now change the shock absorber and bushes. I refused stating that car is just 1 yr old and there is no chance of shock absorber going faulty in such a short time and that too in a car so durably built like VW Vento. I asked them to return the car as is. Now, after delivery the noise is even more louder and unbearable. I doubt the sanctity of service here making small issues bigger and charging for expensive spares. I raised a complaint with VW customer care and now they've again asked me to leave the car for service. I don't know what they're to come up with This is a very bad experience that I've neither had before with other cars I've driven nor heard of anyone grieving about. This is a serious concern. I've already spent 15000 in service in last few months. They are now asking me to change the shock absorber and bushes which is another 9500. By any means spending 25000 on a one year old car on maintenance is too much. I won't recommend VW Cars to anyone. Was this information helpful? | 
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