Address: | Vijashanthi infiniti, 54, NH4 Chettipedu, Kuthambakkam |
Dear Manager,
I had Bought VOLKSWAGEN / TAIGUN GT PLUS 1.5 TSI DSG/SUV (Engine No. DUMA31375 ; Chasis No. MEXA23CW7PT008287) on 4th April 2023. (Colour - WC Red)
The worst Part is the Bonnet. It goes inside by the push of a finger. Very Very poor design or material used in this batch of production. If kids sit on it it will form a dent. Your 2022 models did not have it, as I crossed checked, with my friends vehicle. More force is required in His Car.I am sure that this is your manufacturing defect.
I give you 2 options:
Option 1 : Replace my Bonnet WC Red with PPF coating Free Of Cost under warrenty or any case your team decides.
Option 2 : Pay off my 20 Lakhs loan and I will live with this defect.
I will need an answer from Volkswagen Corporate by 15th May 2023 on the options above, else will file a legal case on Volkswagan and Euro NCAP.
Note : 1 customer lost is equated to millions.
With Regards
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