[Resolved] Volkswagen India — A part in the whole set of a key self start costs 21000 , but the whole set costs 20000

xwarriorx007

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560094

A part in the key self start set costs 21000 but the whole set costs 20000, isnt that amusing . Give me three reason why that sounds legit . Like seriously, thats ripping of a customer and forcing him to buy a whole new set . You can expect this company to have scammed the world with the emission test . I'd have to go to the consumer court if you are not able to explain to how a keys barrel costs 21000 and the whole transponder unit+ECU unit+keys+Coded algorithms costs 20000 . Im greatly amused.

Was this information helpful?

No (0)

Yes (0)

Feb 14, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in

Verified Support

Jan 14, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 04th Jan, 2017.

We have not received any response to our request dated 07th Jan, 2017 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India