[Resolved] Volkswagen India — about service

sachin Raghupathi

Address:

570017

I have given my polo car (Numbered with ka05mq7387) to volkswagen service station in mysore. To verify the engine heat alert sign which was showing to me. Initially they took 1 month to get it fixed and charged me 46000. But issue was not resolved, i got the same problem after passing showroom gate. Then, i have given my car back to recheck the same. Its been 2 more months long now. No update from service station, no frequent followups, careless staff. I'm gonna share this feedback across all social media. I didn't expect these kind of service from volkswagen india. I need immediate call back from concerned people/team.

Thanks,
Sachin br
+91 - [protected]

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Sep 29, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in