[Resolved]  Volkswagen India — abra motors - service centre

Address:

Abra Motors, Authorized Volkswagen Service Center., 600058

Dear sir,
Our company car volkswagen – vento tn – 09 – bq – 4856 has been given for repair work, since the car met with an accident.
In this accident front side and driver side has been damaged heavily.
We have given the car for repair to abra motors, ambattur, chennai.
We have given the car for repair on
After repair we have taken the car on
We really upset, the way it has been handled.
The following are points which we want to highlight strongly to volkswagen :

1. Car interior

• top interior ceiling - fully fungus formed
Abra motors - not cleaned anything and handed over with fungus

• inside all areas grease and dirt marks are there.
Abra motors - not cleaned anything and handed over.

• back seat light switch - loose connection – falling down. It was ok earlier

Abra motors - why not checked?

Remote key got damaged.

2.ac

• co driver side ac vent - not fixed properly - all coming out with wires. It was good earlier
Abra motors - what you have done. Needs to answer.

• driver side ac vent - grills not there. It was ok earlier. Why it is not there?
Abra motors - what you have done. Needs to answer.

• all ac vent – full of dust
Abra motors - not cleaned at all. Needs to answer.

• ac and heat - heater is not working. Earlier it was working. But not now.

Abra motors - what you have done. Needs to answer.

Rear side volkswagen emblem got misplaced.

3. Suspension

Suspension was good earlier. It was so smooth.

Afetr the car met an accident that too the entire driver side - even for small bumbs - it gives lot of noise

Abra motors - doesn’t have common idea to check this and rectify?

4. Dent

Still there is a dent in rear left side.

Abra motors - why it has not been attended?

Conclusion

When a common man like us can identify these much problems - after service, you don’t have proper service team to check before delivery?
The most imporatant point we need to highlight is, most of the items are all ok when we gave for repair. And now all are fiddled.

This is not the first time that we are un happy with service. Evertime there was some problem.

After getting the money and if you do the service like this? How do the customer will come again.

You don’t have quality check team before dispatch.?

Really this gives immense mental agony the way we are being treated and car has been serviced,

Volkswagen needs to response quickly.
My contact number is - +91 [protected]

If not we may have to move further for the next action.