Volkswagen India — abs sensor problem

Address:

Alappuzha, Kerala, 688529

Sir/madam,
I purchased volkswagen polo from phoenix cars india pvt. Ltd., thrissur, kerala on january 2015 and i did all your services in time till now and run 36000 kms. To my complaint regarding the abs sensor which was replaced once, i got a reply that vw is not willing to do any thing with this and the dealer will give 10% discount on labour and 5% discount is spares. Vw is a upper class vehicle and polo is intended as a second vehicle to them but in india it as a primary vehicle to middle class. Abs sensor problem is a common issue with vw and it is clear from the customer complaints. We the middile class will not be able to spent an amount every month for these problems. I had requested you to waive the amount remitted my me and clear the sensor problem at your risk. If this is the way i will be forced to report this issue in social medias or take legal action.

Thanseem s
Ponnamtharayil
Vettackal po
Cherthala
Alappuzha
Kerala-688529
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