[Resolved] Volkswagen India — a/c tripping | |||||
A/c tripping problem. I’ve purchased polo mpi 1.2 on 27 august 2017 from allahabad showroom i. E., puran motors. On 3 september 2017, i’ve faced a problem related to a/c of my car. The a/c of my got tripped, only the blower is working and the a/c is not working. I reached the showroom immediately, they have clean the the fan through water pressure and air pressure but they denied to the fact that the a/c got tripped. After two days the problem again rise and i informed the service manager there. They told me that to come tomorrow. The second time they found that the gas in the compresser is 50 gm as it has to be 500gm (+- 15 gm) normally and they refilled it. After one week, the problem again persisted, they check the whole thing again and kept my car for two days. The result was that there is low compressor oil and they refilled it again. After four days of that, the problem again arises and they check the car and told me that your car is normal and the problem will not rise again. After one week the problem again rises so they have dis ticket my car. Within one week from that they have changed my compressor unit. But on 5 november 2017 the problem again came into existence. So, i ‘ve visited the service center around ten to twelvth times but my problem is not resolved. I’m totally not satisfied with the car and the service prvided there. It’s my humble request to the vw company to kindly replace my car. Me and family are totally fedup with this annoying car. Take attention to my complain and kindly respond to my complain. Was this information helpful? | |||||
Dec 27, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Nov 25, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||||
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