[Resolved] Volkswagen India — ameo-petrol car - elite motors

Lavanya Raj

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	Car

I have bought a care from elite motors - bangalore, & i wanted to renew my warranty within 365 days as there would be a premium difference & hence had transferred the money through online to their account, after transferring they informed as it cannot be done for lesser 365 days slab since the billing date of car was considered & this thing was not informed to me while they took the money.
However when i informed them as i don't wish to continue with them, then they remembered all the procedures to give back my money to me. I have waited patiently for almost 20 & still there is absolutely response including general manager of elite motors.

This is highly not expected service from such a brand. I have recommended all my friends & family not to opt for this brand due to the worst service.

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Jan 31, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
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E-mail customer.[protected]@volkswagen.co.in.
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